Terms and Conditions

1. The minimum rental period is 1 day (24h). Delays longer than 1 hour will be charged 1 extra rental day.

2. Said vehicle will only be driven by the customer and will not be used:
2.1 For the transport of goods in violation of customs regulations or which are illegal in any way;
2.2 For the carriage of goods or passengers in exchange for any implicit or explicit remuneration or compensation;
2.3 To pull or push any vehicle or trailer and for any type of sport events;
2.4 By anyone under the influence of alcohol or narcotics;
2.5 Communicating immediately any defect or malfunctioning of the vehicle, the lack of communication or late communication constitutes for the obligation of the customer to indemnify FF Rent a Car for all expenses caused therefrom.

3. Prices do not include:
3.1 The vehicle is delivered and must be returned with a full tank;
3.2 In case of introduction of fuel and/or substance of a different type to that used by the vehicle, the customer is responsible for the expenses and complete replacement of the fuel, disassembling and washing of the tank, and other damages caused to the vehicle;
3.3 In the event of a tire(s) burst without an insurance contract;

4. The rental ends on the date and time set by the lessee. If you wish to extend the rental period, the lessee must contact us to update your rental contract 24 hours before it ends.

5. The renter agrees to protect the interests of FF Rent-A-CAR and the insurance company, in the event of an accident during the rental period, he must proceed as follows:
-Obtaining the name and addresses of the people involved and witnesses;
-Not declaring himself responsible or guilty;
-Not abandoning said vehicle without taking appropriate measures to protect and safeguard it;
-Notify the police immediately;
-Call an ambulance if there are any injured people.
-Contact FF Rent a Car.

6. We charge an additional cleaning fee of €15 if the vehicle is returned very dirty.

7. The premature delivery of the vehicle will not incur a refund of the amount paid for the rental. Returns via the website regarding reservation withdrawals will be made as follows:
-Up to 120 hours before booking, we will refund 100% of the amount (minus fees); -Up to 72 hours before booking, we will refund 50% of the amount (minus fees); -Until less than 72 hours we do not refund the amount paid.

8. The customer is responsible for the conservation of the vehicle during the rental period, namely checking the oil and fuel levels, water and tire pressure.

9. Payments: We accept payments by debit or credit card, Mbway and cash. We do not accept checks.

10. Our offer includes delivery and collection service at the airport, hotels, Local Accommodation, and a 24-hour assistance service.